NHTSA Complaint #10376298 — 2003 FORD EXPLORER

SERVICE ENGINE LIGHT APPEARED, THEN THE OD (OVERDRIVE) LIGHT BEGAN FLASHING. THEN THE EXPLORER HAD DIFFICULTY ACCELERATING. THE ENGINE WAS RUNNING HIGHER RPMS THAN USUAL, ESPECIALLY WHEN ACCELERATING FROM 0 TO 30MPH. I TOOK THE EXPLORER TO THE FORD DEALER WHERE THE EXPLORER WAS PURCHASED AND EXCLUSIVELY SERVICED SINCE WHEN I BOUGHT IT NEW IN JULY 2003. THEY WOULD NOT ACKNOWLEDGE THAT THIS IS A PERSISTENT PROBLEM WITH 2003 EXPLORERS. THEY TOLD ME THAT I HAVE NO 2ND OR 5TH GEARS, INT. SERVO FAILED AND CASE BORE DAMAGED. THEY WANT OVER $3,600 TO REPAIR (AND THAT, THEY SAY IS A DISCOUNT!). I THEN TOOK IT TO A TRANSMISSION SHOP, WHO WAS WELL AWARE OF THIS PROBLEM AND THERE WERE 2 OTHER EXPLORERS CURRENTLY THERE BEING REPAIRED FOR THE SAME THING. AN INVESTIGATION NEEDS TO BE DONE FOR A RECALL. THIS IS A SAFETY ISSUE AND A CONSUMER RIP-OFF! *TR