NHTSA Complaint #10374710 — 2002 VOLKSWAGEN JETTA ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10374710
Vehicle	2002 VOLKSWAGEN JETTA
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	January 1, 2011
Date Filed	January 5, 2011
Mileage	110,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

FIRST ISSUE, THE ENGINE IS BURNING OIL. I'VE NOTICED THAT MY CAR ENGINE STARTED BURNING OIL WHEN IT HAD ABOUT 50,000 MILES ON IT. IT TOOK ME ALMOST TWO YEARS TO PROVE TO THE VW DEALERSHIP MECHANICS THAT THE ENGINE IS BURNING OIL. AT 73,000 MILES THE VW DEALERSHIP MECHANICS REBUILT THE ENGINE. MY OIL CONSUMPTION NORMALIZED. NOW, AT AROUND 115,000 MILES, I'VE NOTICED THAT THE ENGINE STARTED BURNING OIL AGAIN. 1,800 MILES AFTER AN OIL CHANGE, JIFFY LUBE MECHANIC HAD TO ADD 2.5QT OF OIL. SHOULDN'T THE ENGINE LAST AT LEAST 100,000 MILES AFTER REBUILD? IT SEEMS THAT THIS ENGINE ONLY LASTS 45,000 MILES. THIS FEELS LIKE A MAJOR DEFECT AND VW HAS TO RECALL THE ENGINE. SECOND ISSUE, MY CAR IS ONLY 8 YEARS OLD BUT IT'S ON ITS THIRD TRANSMISSION. I HAD TO REPLACE TRANSMISSION AT 32,000 MILES AND AGAIN AT 73,000 MILES. I'M AT 115,000 AND I'M GETTING VERY WORRIED BECAUSE I'M STARTING TO FEEL LITTLE JERKS. THIS LOOKS TO BE A 40,000 MILES TRANSMISSION. HOW CAN VW DO THIS TO CONSUMERS? IT WOULD SEEM REASONABLE TO ME IF THIS TRANSMISSION GETS RECALLED. I'M NOT EVEN MENTIONING MANY OTHER MALFUNCTIONS. ONE OF WHICH INCLUDES GETTING FLOODED DURING RAINY SEASON. I CAN'T BELIEVE MY CAR, 2002 VW JETTA 2.0L GLS WAS ALLOWED TO BE ON THE MARKET. *TR

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