NHTSA Complaint #10372660 — 2005 BUICK LACROSSE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10372660
Vehicle	2005 BUICK LACROSSE
Component	STEERING
Date of Incident	January 8, 2010
Date Filed	December 28, 2010
Mileage	35,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH WHEN THE STEERING WHEEL EXHIBITED AN UNUSUAL CLICKING NOISE. IN ADDITION, WHEN APPLYING THE BRAKES THERE WAS A SLIGHT JERK FELT IN THE STEERING WHEEL AND BRAKE PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT HE WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO A DIFFERENT DEALER FOR A SECOND OPINION WHERE THE TECHNICIAN STATED THAT THE STEERING COLUMN WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 35,500.

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