NHTSA Complaint #10372146 — 1999 FORD WINDSTAR

HI I JUST SAW THAT YOU WERE INVESTIGATING WINDSTAR RUST ISSUES. TWO YEARS AGO, IN 2008, OUR 1999 WINDSTAR STARTING MAKING WEIRD NOISES WHEN I WENT OVER CURBS OR TURNED THE WHEEL. I TOOK IT INTO THE DEALER AND THEY SAID THE FRONT FRAME AND AXLE HAD RUSTED. IT WAS A COUPLE THOUSAND DOLLARS TO FIX. THEY SAID IT WAS NO LONGER UNDER WARRANTY. I DID NOT WISH TO FIX IT (SINCE IT WOULD COST AS MUCH TO FIX AS THE VAN WAS WORTH) AND THEY SAID IT WAS UNSAFE TO DRIVE AND DID NOT RECOMMEND I LEAVE WITHOUT FIXING IT. SO WE TRADED IT IN (EXPLAINING FULLY WHAT WAS WRONG WITH IT) WHEN WE PURCHASED A VAN FROM THE HONDA DEALERSHIP DOWN THE ROAD. I JUST SAW THAT YOU WERE INVESTIGATING RUST ISSUES ASSOCIATED WITH WINDSTARS AND THOUGHT I WOULD PASS THIS INFO ALONG. THANKS *TR