NHTSA Complaint #10371892 — 2006 TOYOTA SIENNA

LATCHES/LOCKS/LINKAGES issue reported to NHTSA

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Complaint Details

ODI Number	10371892
Vehicle	2006 TOYOTA SIENNA
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	October 6, 2010
Date Filed	December 21, 2010
Mileage	32,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

WHILE STARTING FORWARD AFTER LOADING GRANDSON IN DRIVER SIDE SECOND ROW OF SEATS DRIVERS SIDE SLIDING DOOR OPENED HALF WAY(DOORS ARE ELECTRICALLY OPERATED). I STOPPED AND ATTEMPTED TO CLOSE DOOR AUTOMATICALLY. DOOR WOULD NOT CLOSE BUT REMAINED HALF OPEN. TRIED MANUAL OPERATION TO NO AVAIL. CALLED TOW TRUCK. TOW TRUCK OPERATOR EXAMINED DOOR AND SAID THAT THE CABLE THAT OPERATES DOOR WAS JAMMED AND THE ONLY WAY TO CLOSE DOOR WAS TO CUT CABLE. AFTER CUTTING CABLE DOOR CLOSED MANUALLY. DROVE HOME. IF DOOR HAD OPENED AT SPEED ON HIGHWAY IT WOULD HAVE CAUSED GREAT DANGER AS MY GRANDSON WAS SITTING NEXT TO DOOR. CALLED CUSTOMER SERVICE AT TOYOTA TO COMPLAIN. WAS GIVEN NO EXPLANATION. *TR

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