NHTSA Complaint #10371191 — 2004 FORD EXPLORER ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10371191
Vehicle	2004 FORD EXPLORER
Component	ENGINE AND ENGINE COOLING
Date of Incident	December 18, 2010
Date Filed	December 19, 2010
Mileage	120,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

MY WIFE WAS DRIVING OUR 2004 FORD EXPLORER EDDIE BAUER UPHILL ON A MOUNTAIN ROAD WHEN SHE FELT LIKE THE ENGINE IS LOOSING POWER. SHE STOPPED, EXITED THE VEHICLE AND SAW SMOKE COMING FROM UNDER THE CAR IN THE ENGINE AREA. THEN SOME PEOPLE STOPPED AND PULLED HER AWAY BECAUSE FROM THE POINT MY WIFE WAS STANDING SHE COULD NOT SEE THE ACTUAL FIRE. AS A RESULT THE ENGINE COMPARTMENT BURNED DOWN COMPLETELY CREATING A BIG HOLE IN THE HOOD. THE CAR HAD ABOUT 120K MILES ON ODOMETER AND WE HAVE NOT MISSED ANY SERVICE MAINTENANCE POINTS. SHE SAID BESIDES THAT POWER LOSS THERE WAS NO INDICATION THAT THERE IS SOMETHING WRONG WITH THE VEHICLE. *TR

Related Complaints for the 2004 FORD EXPLORER

Other ENGINE AND ENGINE COOLING Complaints

#10486006 — November 26, 2012 — FIRST ISSUE WAS WITH THE SOLENOIDS NOW THE ISSUE IS WITH 1-2 SHIFT RATIO. SHIFTING INTO NEUTRAL. *TR

#10459014 — May 19, 2012 — I WAS DRIVING DOWN THE STREET AND HEARD A NOISE. WE TURNED AROUND AND THE LIFTGATE HAD FALLEN OFF ITS ON HINGES AND W...

#10457608 — May 6, 2012 — BOUGHT THE CAR USED WITH ABOUT 85,000 MILES ON IT. AFTER ONE YEAR OF AVERAGE USE (NO TOWING OR OFF-ROADING) THE TRANS...

#10457104 — May 2, 2012 — TL* THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT THE ENGINE TRANSITIONED INTO SAFE MODE AND STALLED...

#10456606 — April 26, 2012 — ON 1/17/12 DRIVING ON HIGHWAY AND NOTICED A BURNING SMELL. IT WAS A STRONG SMELL. NOTICED A GLOW UNDER THE DASHBOARD ...

Recent Complaints for the 2004 FORD EXPLORER

#11591062 — SERVICE BRAKES — May 28, 2024 — on [XXX] brought to local shop on power steering leak. Week before, Paid $50 for inspection. on [XXX] appointment was...

#11570989 — FUEL/PROPULSION SYSTEM — February 9, 2024 — I need a new gas tank for my vehicle and Ford stopped making the gas tank for my vehicle. That is a very big safety i...

#11533148 — FUEL/PROPULSION SYSTEM — July 19, 2023 — Smoke for a good 5 mins under the hood oil leeking

#11518469 — ENGINE — April 22, 2023 — Back windows fell off track and windows fell down, cannot roll them up. AC and Heater broke and won't work at all. Fu...

#11518469 — FUEL/PROPULSION SYSTEM — April 22, 2023 — Back windows fell off track and windows fell down, cannot roll them up. AC and Heater broke and won't work at all. Fu...