NHTSA Complaint #10369755 — 2009 DODGE CARAVAN

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10369755
Vehicle	2009 DODGE CARAVAN
Component	STEERING
Date of Incident	July 22, 2009
Date Filed	December 9, 2010
Mileage	25,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL*THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT THE VEHICLE HAD BEEN THROUGH TWO SETS OF TIRES IN LESS THAN 29,000 MILES. THE CONTACT ALSO STATED THAT THE STEERING WAS DEFECTIVE. WHENEVER THE VEHICLE HIT A BUMP OR POTHOLE, THE VEHICLE SWAYED SIDE TO SIDE. THE DEALER STATED THAT THE VEHICLE WAS FINE BUT A LOCAL MECHANIC STATED THAT THE STEERING AND ALIGNMENT WAS OFF. NEITHER THE DEALER NOR THE MECHANIC COULD FIGURE OUT THE CAUSE OF THE FAILURE. THE CONTACT ALSO STATED THAT THE TRANSMISSION PULLED FORWARD AND SEEMED TO LET GO WHEN IDLING. THE VEHICLE WOULD HESITATE WHEN THE CONTACT TRIED TO ACCELERATE. THE FAILURE SEEMED TO BE CORRECTED WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 35,700.

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