NHTSA Complaint #10671719 — 2009 DODGE CARAVAN

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	10671719
Vehicle	2009 DODGE CARAVAN
Component	SERVICE BRAKES
Date of Incident	December 20, 2014
Date Filed	January 12, 2015
Mileage	98,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

I HAVE FILED 2 COMPLAINTS REGARDING RECALL L25 FOR DODGE/CHRYSLER VEHICLES. 2009 DODGE GRAND CARAVAN COMPLETELY SHUTTING DOWN WHILE DRIVING. STEERING GOES OUT, BRAKES OUT. COMPLETE POWER OUT WHILE DRIVING. THIS IS VERY DANGEROUS AND SCARY. I HAVE CHILDREN I HAVE TO TAKE TO MULTIPLE PLACES. BY THE GRACE OF GOD, THE 5 TIMES THIS HAPPENED, WE .WERE ON SLOW MOVING, NON BUSY ROADS NEAR HOME. I HAVE NOT YET EXPERIENCED THIS ON THE HIGHWAY. IT WOULD BE POTENTIALLY FATAL. I USUALLY DRIVE IN THE LANES ON THE OUTSIDE SO IF IT OCCURS, I MAY BE ABLE. TO PULL OFF TO THE SIDE. I HAVE TO TAKE THE HIGHWAY DAILY TO WORK.THERE WERE 5 OCCURRENCES, 2 IN OCTOBER 2014 AND NOW RECENTLY 3 MORES TIMES CLOSE TOGETHER, DEC.20, 23 AND JAN 11, 2015. I HAVE CONTACTED CHRYSLER CUSTOMER SERVICE 3 TIMES. I WAS ADVISED TO REMOVE KEYS OR ANYTHING HANGING FROM FOB, I HAVE AND THIS DOES NOT HELP THE ISSUE OR IS EVEN THE CAUSE. I DO NOT THINK THEY KNOW WHY THIS PROBLEM IS OCCURRING. CHRYSLER REALLY NEEDS TO SPEED UP THE RECALL PROCESS BEFORE THERE ARE FATALITIES. *TR

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#10701093 — March 23, 2015 — I COMPLAINED TO DEALER WITHIN THE FIRST YEAR I PURCHASED (2009) ABOUT MY CAR CUTTING OFF WHILE DRIVING. I HAD IT CHE...

#10695280 — March 19, 2015 — TL*THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE STEERING...

#10619010 — August 5, 2014 — AS I WAS DRIVING, MY CAR WOULD JUST DIE AND EVERYTHING WOULD SHUT DOWN AND LOCK UP. I THOUGHT I HAD RUN OUT OF GAS. ...

#10464257 — July 5, 2012 — TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, SHE APPLIED THE BRAKES AND T...

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