NHTSA Complaint #10464257 — 2009 DODGE CARAVAN

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	10464257
Vehicle	2009 DODGE CARAVAN
Component	SERVICE BRAKES
Date of Incident	July 1, 2010
Date Filed	July 5, 2012
Mileage	17,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, SHE APPLIED THE BRAKES AND THE ENTIRE FRONT END OF THE VEHICLE BEGAN TO SHAKE ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS TOLD THAT THE MANUFACTURER PUT THE BRAKING SYSTEM OF A SEDAN ON THE CARAVANS. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED APPROXIMATELY FIVE MONTHS LATER THE VEHICLE WAS TAKEN TO A PERSONAL MECHANIC AND THE VEHICLE WAS REPAIRED WITH A THIRD PAIR OF BRAKES IN A THREE YEAR PERIOD. THE FAILURE MILEAGE WAS 17,000 AND THE CURRENT MILEAGE WAS 68,000.

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