NHTSA Complaint #10369627 — 2011 FORD FIESTA

2011 FORD FIESTA, HAVE HAD FOR 28 DAYS (PURCHASED ON 11/10/10) HAS BEEN IN TO SHOP TWICE. FIRST TIME THE ENGINE WAS VERY SLOW TO TURN ON--LIKE A DEAD BATTERY WITH CLICKING NOISES. THIS TIME, THE CAR WAS SLOW TO TURN ON AND WOULD NOT GO INTO GEAR, WOULD TRY TO REVERSE OR DRIVE AND IT WOULD REV LIKE IT WAS IN NEUTRAL. FINALLY GOT IT TO FUNCTION, BUT WAS VERY WORRIED ABOUT DRIVING IT. TOOK TO DEALERSHIP TODAY, THEY RECHARGED THE BATTERY AND SCRAPPED SOME PAINT OFF OF SOME PART AND PUT SOME KIND OF OIL ON IT. I WAS TOLD THAT BATTERY PROBLEMS COULD AFFECT SOME THING IN THE TRANSMISSION'S MEMORY AND THAT THE CAR COULD "FORGET" HOW TO GO INTO GEAR OR FORGET WHAT GEAR IT IS IN. THIS WORRIES ME AS I DRIVE QUITE A BIT FOR WORK. I WAS TOLD AT DEALERSHIP THAT ALL VEHICLES HAVE PROBLEMS WITH THEM (CHEVY, DODGE, ETC....) I AM NOT COMPLETELY SATISFIED WITH THAT. I AM KEEPING ALL PAPERWORK RELATED TO THIS BECAUSE I DON'T THINK CHARGING THE BATTERY AND SCRAPING SOME PAINT HAS ANYTHING TO DO WITH FIXING THIS PROBLEM. THE CAR HAS 1200 MILES ON IT (MAINLY HIGHWAY) AND I REALLY EXPECTED A MUCH BETTER PRODUCT. I EVEN HAD TO MISS A NIGHT OF WORK DUE TO SITTING IN THE SERVICE DEPARTMENT THE BATTER PART OF THE DAY. *TR