NHTSA Complaint #10369308 — 2003 HONDA PILOT

TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT THE IGNITION WOULD LOCK ABNORMALLY AND WHEN THE FAILURE OCCURRED, THE CONTACT WAS UNABLE TO INSERT THE KEY INTO THE IGNITION. WHEN THE CONTACT WAS ABLE TO INSERT THE KEY, HE WAS UNABLE TO TURN THE IGNITION OVER AND THE WHEELS WOULD REMAIN LOCKED. ADDITIONALLY, THE CONTACT WOULD SPORADICALLY HAVE PROBLEMS WITH INSERTING THE KEY INTO THE DRIVER SIDE DOOR. THE DEALER ADVISED THAT THE IGNITION SWITCH WOULD NEED TO BE REPLACED. THE DEALER ALSO ADVISED THAT HE WOULD ATTEMPT TO REPAIR THE VEHICLE SO THAT THE KEY WOULD FIT INTO THE IGNITION. THE CONTACT STATED THAT THE KEY WAS THE ORIGINAL KEY PROVIDED WITH THE VEHICLE WHEN PURCHASED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 140,000.