NHTSA Complaint #10367918 — 2004 DODGE DURANGO

2004 DODGE DURANGO WITH 5.7 HEMI ENGINE WAS PURCHASED IN 2007. IN JULY AND AUGUST OF 2010 I EXPERIENCED SEVERAL OCCASIONS OF STALLING AND HESITATION, MANY TIMES WHILE TRAVELING AT HIGHWAY SPEEDS OF 65 MILES PER HOUR AS WELL AS 30 MILES PER HOUR IN LOCAL TRAFFIC. VEHICLE HAS STALLED WITH NO POWER IN TRAFFIC. SEVERAL TIMES THIS HAS OCCURRED DURING RAINING AND SUNNY CONDITIONS. VARIOUS TIMES CHECK ENGINE LIGHT HAS COME ON AND VEHICLE WAS TAKEN TO DEALERSHIP FOR SERVICE AND KEEP FOR DAYS. CHRYSLER DEALERSHIP CHARGED FOR SENSOR REPLACEMENTS AND COMPLETE TUNE-UP OF PLUGS WIRES, ADJUSTMENTS, ETC. THIS ALL HAPPENED IN THE SUMMER OF 2010. THE VEHICLE HAD BEEN ALLOW TO SIT IN OUR DRIVEWAY FOR SEVERAL WEEKS TO CUT DOWN ON DRIVING IT DUE TO THE PERFORMANCE ISSUES AND TRIPS TO THE DEALERSHIP. ON NOVEMBER 25, 2010, THANKSGIVING DAY, I WHEN OUT TO START THE VEHICLE AND A LOUD THUMPING NOISE CAME FROM THE ENGINE WITHOUT ANY PREVIOUS WARNING OF THIS TYPE OF PROBLEM. MY NEIGHBOR TOLD ME THAT IT SOUNDS LIKE A BLOWN PISTON OR ROD IN THE ENGINE. I HAVE THEN FOUND MANY SIMILAR INCIDENTS AND COMPLAINTS ON THE WEBSITE DESCRIBING THIS SAME DANGEROUS AND DEFECTIVE VEHICLE AND ENGINE AS MINE. SOMEONE WILL BE SERIOUSLY INJURED OR KILLED IF CHRYSLER IS NOT FORCED TO REPLACE OR REPAIR THESE DEFECTIVE ENGINES. IF THIS WERE TOYOTA, YOU WOULD HAVE NO PROBLEM TAKING ACTION AGAINST THE MANUFACTURER. YOU MUST DO THE SAME THING AGAINST CHRYSLER WHO HAS GIVEN THE PUBLIC A BAD AND DEFECTIVE PRODUCT WITH AN EXTREMELY HIGH COST TO REPAIR AND SHOULD NOT BE SHIFTED TO THE CONSUMER WHILE THE COMPANY IS PROVIDED THE ABILITY AND PROTECTION TO IGNORE THEIR RESPONSIBILITY. PLEASE DO YOUR JOB AS THE AMERICAN PUBLIC DEPENDS ON YOU FOR JUSTICE AND RECOMPENSE ON PRODUCTS THAT ARE INFERIOR AND UNSAFE. PLEASE TAKE ACTION FOR RECALL AND REPLACEMENT AND/OR REPAIR OF ALL 2004 AND LATER 5.7 HEMI ENGINES RIGHT AWAY. THERE ARE MORE THAN SUFFICIENT CASES AND REPORTS AS I FOUND OUT THAT I AM NOT ALONE. *TR