NHTSA Complaint #10367240 — 2002 FORD EXPLORER

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHEN USING THE REAR LIFTGATE, IT WOULD NOT STAY OPEN AND IT WOULD CLOSE UNEXPECTEDLY. THE VEHICLE HAD PREVIOUSLY BEEN REPAIRED ACCORDING TO RECALL 04V442000 STRUCTURE BODY HATCHBACK/LIFTGATE, HINGE AND ATTACHMENTS. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE REPAIRS HAD BEEN DONE ACCORDING TO THE RECALL AND HE HAD TO PAY FOR THE REPAIRS AT HIS OWN EXPENSE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 82,000.