NHTSA Complaint #10367120 — 1999 FORD WINDSTAR

STRUCTURE:FRAME AND MEMBERS issue reported to NHTSA

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Complaint Details

ODI Number	10367120
Vehicle	1999 FORD WINDSTAR
Component	STRUCTURE:FRAME AND MEMBERS
Date of Incident	November 19, 2010
Date Filed	November 22, 2010
Mileage	150,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

I HAVE A 99 FORD WINDSTAR WITH SUB-FRAME RUST. THE VEHICLE WAS TAKEN TO A LOCAL FORD DEALER AND PUT UP ON A LIFT AND INSPECTED AFTER I NOTICED A NOISE AND PULLING TO THE RIGHT. THE SUB-FRAME HAS COMPLETELY RUSTED AWAY ON THE PASSENGERS SIDE WHERE IT MOUNTS TO THE VEHICLE. THE VEHICLE ITSELF HAS LITTLE TO NO RUST UNDERNEATH EXCEPT TO THE SUBFRAME IN TWO SPOTS. THE VEHICLE CANNOT BE DRIVEN NOW AND I WAS TOLD THE SUBFRAME WOULD HAVE TO BE REPLACED. DUE TO THE VEHICLE NOT BEING RUSTED UNDERNEATH AND NOT BEING DRIVEN IN SALTED ROAD CONDITIONS, I WOULD HAVE TO CONCLUDE THIS IS A MANUFACTURER DEFECT? THE WINDSTAR IS CLEAN ENOUGH UNDERNEATH TO ALMOST EAT OFF. AGAIN THERE IS LITTLE TO NO RUST UNDERNEATH EXCEPT TO THE SUBFRAME. THANK YOU FOR LOOKING INTO THIS MATTER. *TR

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