NHTSA Complaint #10366969 — 1999 FORD WINDSTAR

STRUCTURE:FRAME AND MEMBERS issue reported to NHTSA

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Complaint Details

ODI Number	10366969
Vehicle	1999 FORD WINDSTAR
Component	STRUCTURE:FRAME AND MEMBERS
Date of Incident	November 19, 2010
Date Filed	November 20, 2010
Mileage	135,621 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

TOOK MY 1999 FORD WINDSTAR TO HAVE FRONT TIRES REPLACED AND MECHANIC NOTICED THE FRONT PASSENGER SIDE SUBFRAME MOUNTING BOLT IS SEVERELY RUSTED. WHEN I TOOK THE VEHICLE IN TO THE DEALERSHIP TO HAVE THE RECALL WORK DONE FOR THE REAR AXLE, I TOLD THEM ABOUT THE RUSTING OF THE SUBFRAME MOUNTING BOLT AND THEY SAID I WOULD HAVE TO MAKE ANOTHER APPOINTMENT AND PAY FOR THIS MYSELF BECAUSE THERE IS NO RECALL FOR THIS PROBLEM. MY VEHICLE IS NOT SAFE, I AM SCARED TO DRIVE IT, AND I DON'T HAVE THE MONEY TO FIX IT!!! *TR

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