NHTSA Complaint #10366560 — 2004 CADILLAC SRX SUSPENSION

Complaint Details

ODI Number	10366560
Vehicle	2004 CADILLAC SRX
Component	SUSPENSION
Date of Incident	July 8, 2009
Date Filed	November 17, 2010
Mileage	64,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

TL*THE CONTACT OWNS A 2004 CADILLAC SRX. WHILE DRIVING 55 MPH, THE VEHICLE WOULD PULL TO THE RIGHT, CAUSING THE BRAKES TO BECOME ENGAGED AND THE VEHICLE TO STOP. THE SERVICE STABILIZING SYSTEM LIGHT ILLUMINATED AT THE TIME. THE CONTACT HAD TO HIT THE RESET BUTTON AND THE COMPUTER RESET ITSELF. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE DEALER COULD FIND NOTHING WRONG WITH THE VEHICLE. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000.

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