NHTSA Complaint #10503478 — 2004 CADILLAC SRX

I OWN A 2004 CADILLAC SRX WITH ONLY 75,000 MILES ON IT AND THE STEERING GEAR (RACK-IN-PINION) HAS TO BE REPLACED NOW FOR THE 2ND TIME. THE FIRST TIME IT HAD TO BE REPLACED WAS AFTER THE CAR JUST WENT OUT OF WARRANTY WITH ONLY 57,000 MILES ON IT AND CADILLAC WOULD NOT REPAIR IT UNDER WARRANTY, ONLY 7,000 MILES OUT OF WARRANTY?? HOW OFTEN DO YOU HAVE TO REPLACE THE STEERING GEAR ON A BWM, VOLVO, LEXUS, INFINITY OR EVEN YET A YUGO AT ONLY 57000 MILES? THE CAR HAS BEEN PERFECTLY MAINTAINED, SERVICED AND KEPT IN EXCELLENT CONDITION. IT WAS REPLACED WITH A BRAND NEW STEERING GEAR FROM CLASSIC CADILLAC. NOW ONLY 18 MONTHS LATER AND 17000 MILES THE STEERING GEAR HAS GONE BAD AGAIN. THIS IS A VERY EXPENSIVE REPAIR AND CADILLAC/GM IS TELLING ME THAT THE PART ONLY COMES WITH ONLY A 12 MONTH, 12000 MILE WARRANTY??? THIS IS OBVIOUSLY A DEFECTIVE IN THE DESIGN OF YOUR PRODUCT. I CALLED THE 800-458-80006 CUSTOMER HELP LINE AND HAVE LITTLE CONFIDENCE THAT CADILLAC WILL HELP ME WITH THIS PROBLEM. MY CAR IS NOW GOING TO BE TIED UP IN THE SHOP FOR SEVERAL DAYS AND IS GOING TO BE A HUGE INCONVENIENCES AND EXPENSE TO MYSELF AND FAMILY. PLEASE LET ME KNOW WHO I CAN SPEAK WITH AT CADILLAC/GM TO TALK WITH ABOUT THIS OBVIOUS DEFECT IN YOUR PRODUCT. *TR