NHTSA Complaint #10361549 — 2004 MERCURY MOUNTAINEER ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10361549
Vehicle	2004 MERCURY MOUNTAINEER
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	October 19, 2010
Date Filed	October 21, 2010
Mileage	42,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

2004 MERCURY MOUNTAINEER - HARMONIC BALANCER FAILED. IT WAS NOTICED WHEN A SQUEAKY NOISE WAS COMING FROM THE ENGINE. ALTHOUGH IS WAS CAUGHT BEFORE ANY SERIOUS INJURY OCCURRED, THIS FAILURE MAY HAVE LED TO ONE. IF THE BALANCER HAD COMPLETELY FAILED, IT COULD HAVE RESULTED IN LOSS OF STEERING AND AT HIGHWAY SPEEDS WOULD HAVE BEEN CATASTROPHIC. STEERING IS LOST BECAUSE DRIVE BELT WOULD HAVE COME LOSE. UNIT WAS REPLACED AT A COST OF $475. OLD PART WAS SAVED FOR INSPECTION. *TR

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