NHTSA Complaint #10261334 — 2004 MERCURY MOUNTAINEER ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10261334
Vehicle	2004 MERCURY MOUNTAINEER
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	March 7, 2009
Date Filed	March 9, 2009
Mileage	91,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I STARTED MY 2004 MERCURY MOUNTAINEER THE OTHER DAY, AND THE ENGINE STARTED MAKING A HORRIBLE NOISE, LIKE A LAWN MOWER, RIGHT WHEN IT STARTED. I SHUT IT OFF IMMEDIATELY AND EVENTUALLY HAD TO GET A TOW TRUCK TO BRING ME TO THE FORD DEALER. LUCKILY I WASN'T DRIVING THIS TIME WHEN IT HAPPENED. IT TURNS OUT THAT THE ENGINE SPAT OUT A SPARK PLUG. THIS SEEMS TO BE A CHRONIC PROBLEM WITH FORD MOTOR COMPANY SUV'S AND PICK-UPS. THE TEMPORARY SOLUTION IS TO PLUG THE SOCKET BECAUSE THE THREADS WORE OUT. HOWEVER THE SPARK PLUG WAS FACTORY-INSTALLED AND THE ISSUE IS DEFINITELY A FORD PROBLEM. THE NEXT TIME, IT COULD BE EITHER LEAD TO A TERRIBLE ACCIDENT OR THOUSANDS OF DOLLARS TO REPAIR, OR BOTH. *TR

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