NHTSA Complaint #10359589 — 2005 JEEP GRAND CHEROKEE

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10359589
Vehicle	2005 JEEP GRAND CHEROKEE
Component	STRUCTURE
Date of Incident	September 29, 2010
Date Filed	October 7, 2010
Mileage	111,095 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

2005 GRAND CHEROKEE LAREDO THE DOOR HANDLES ARE MADE OF A DEFECTIVE PLASTIC AND BRAKES INTO SEVERAL PIECES LIVING THE DOOR HANDLE UNABLE TO OPEN THE DOORS FROM INSIDE. FOR PEOPLE WHO HAVE CHILDREN THIS IS A SAFETY ISSUE BECAUSE IF YOU ARE IN A WRECK OR IN CASE OF A FIRE THE PASSENGERS IN THE BACK SEAT IS UNABLE TO OPEN THE DOOR. I BELIEVE JEEP SHOULD RECALL THE DOOR HANDLES AT NO COST TO THEIR CUSTOMERS. I HAVE A 2005 JEEP AND 3 OF THE 4 HANDLES HAVE ALREADY BROKEN. I HAVE CHECKED INTO FIXING THE PROBLEM AND THE COST WOULD BE $400.00/DOOR AND THIS IS UNACCEPTABLE DO TO THE FACT THE COST OF VEHICLES ARE AT A RECORD HIGH YOU SHOULD HAVE TO REPLACE DOOR HANDLES EVER 5 YEARS. I HAVE ALWAYS DROVE A CHEVY. OR FORD PRODUCT AND HAVE NEVER EXPERIENCED SUCH A UNACCEPTABLE PROBLEM. I AM STARTING TO DOUBT MY DECISION ON PURCHASING A JEEP PRODUCT. *TR

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