NHTSA Complaint #10359227 — 2008 SUZUKI XL7

I HAVE A PROBLEM WITH MY SUZUKI XL7 2008 VIN/SERIAL [XXX]. THE POWER STEERING IS LEAKING FLUID AND HAVE TO REFILL IT CONTINUOUSLY. THE WHEEL MAKES NOISE WHEN I MAKE TURNS AND ALSO IS BECOMING HARD TO MANEUVER. I TOOK MY VEHICLE TO THE SOUTH DEERFOOT SUZUKI DEALER AT 7220 RAILWAY ST SE CALGARY, AB T2H 3A8 (1-888-284-1809), CANADA ONCE I NOTICED THIS PROBLEM. AT THAT TIME I HAD 62,000 KM (38520 MILES) ON THE VEHICLE. THEY COULD NOT FIND ANY PROBLEMS. AFTER I GOT TIRED OF REFUELING THE POWER STEERING FLUID, I TOOK IT TO THE DEALER AGAIN. THIS TIME I HAD 65,000 KM (43390 MILES). THEY FOUND THIS TIME ABOUT THREE POSSIBLE PROBLEMS, BUT SINCE THE WARRANTY OF THIS VEHICLE HAD EXPIRED, I WAS TOLD THAT I WOULD BE RESPONSIBLE FOR THE REPAIRS. NOW, THE LEAKING, THE NOISE, AND THE MANEUVER HAVE BECOME MORE CRITICAL. I TOOK THE VEHICLE TO A PRIVATE MECHANIC SHOP. THEY FOUND THAT THE PROBLEM COULD BE A SEAL DAMAGED WHICH CONNECTS TO FRONT SIDE TIRE (THE DRIVER SIDE)AND RECOMMENDED ME THAT SINCE THE VEHICLE STILL NEW (2008) I SHOULD CONTACT CHACON SUZUKI ABOUT THE WARRANTY. I ALSO HAD CONTACTED NICHOLAS ROCKWELL, FIXED OPERATIONS MANAGER SOUTH DEERFOOT SUZUKI ABOUT A POSSIBLE POWER STEERING RECALL WITH SUZUKI XL7 2006 THAT COULD BE APPLICABLE TO MY SUZUKI 2008. I HAVE FILED A RECALL COMPLAIN WITH NHTSA AND I HAVE CONTACTED SUZUKI CANADA IN ONTARIO. I HAVE BEEN RECOMMENDED TO CONTACT THE CHACON SUZUKI DEALER AT 3566 I-35 S, NEW BRAUNFELS, TX 78132 PHONE: 830-624-7000 AND THE SOUTH DEERFOOT SUZUKI DEALER DAVID BAKER DEALER PRINCIPAL [email protected]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR