NHTSA Complaint #11193876 — 2008 SUZUKI XL7

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11193876
Vehicle	2008 SUZUKI XL7
Component	STEERING
Date of Incident	March 31, 2019
Date Filed	April 4, 2019
Mileage	84,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

TOOK MY 2008 SUZUKI XL7 PREMIUM INTO THE SHOP BECAUSE IT WAS LEAKING FLUID, MAKING NOISES AND WAS BECOMING HARD TO STEER. 3 DAYS LATER AND 2 PUMPS LATER I STILL DON'T HAVE MY CAR BACK. THEY MECHANIC SAID THEY EVEN FLUSHED THE POWER STEERING FLUID OUT AND THERE WAS METAL SHAVING IN IT FROM THE LINE. THE DEALERSHIP WANTS TO CHARGE THE MECHANIC $500. FOR A NEW LINE AND $500 FOR A NEW PUMP BECAUSE OF A DEFECT ON THE MANUFACTURER'S END. I WOULD LIKE THIS TO BE LOOKED INTO FOR RECALL PURPOSES FOR SAFETY AND MANUFACTURE ISSUES. MULTIPLE SOURCES STATE THAT THERE IS A PROBLEM WITH IT

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