NHTSA Complaint #10357758 — 2003 FORD EXPLORER

THERE HAVE BEEN MULTIPLE PROBLEMS WITH MY 2003 FORD EXPLORER SINCE I BOUGHT IT BRAND NEW IN AUGUST OF 2003. BUT IRONICALLY THEY HAVE ALL APPEARED AFTER THE WARRANTY HAD EXPIRED. IN SEPTEMBER 2007 THE AIR CONDITIONING UNIT NO LONGER WORKED. IT COST ME $2000 AND A WEEK WITHOUT A CAR, TO GET IT FIXED. IN AUGUST 2009 THE PASSENGER DOOR WINDOW WOULD NO LONGER WORK. IN SEPTEMBER 2009 MY SUV STARTED MAKING A CLICKING SOUND WHEN TURNING ON THE HEATER. SINCE WE LIVED IN A WARM CLIMATE THIS DID NOT CONCERN US MUCH, AS THE HEAT HAD WORKED EVEN WITH THE CLICKING SOUND. BUT WE MOVED TO A COLDER CLIMATE AND THE HEATER WENT OUT IN MARCH 2010. IN APRIL 2010 THE SERVICE ENGINE LIGHT CAME ON. AFTER SPEAKING WITH THE MECHANIC, HE SAID IT WAS A TRANSMISSION PROBLEM THAT OCCURRED WHEN THE CAR SHIFTED FROM 1ST TO 2ND GEAR AND FROM 4TH TO 5TH GEAR. HE COULD NOT GIVE ME ANY MORE INFORMATION AND WAS NOT WILLING TO FIX MY TRANSMISSION PROBLEM (HE SUGGESTED I GO ELSEWHERE BECAUSE HE WAS NOT AN EXPERT IN TRANSMISSIONS). IN MAY 2010 THE O/D LIGHT STARTED FLASHING OFF. AFTER SPEAKING TO MECHANIC AGAIN, HE SAID IT WAS RELATED TO THE TRANSMISSION PROBLEM. IN AUGUST 2010 THE DOOR AJAR LIGHT STARTED COMING ON RANDOMLY, EVEN WHEN THE DOOR IS NOT OPEN. AND IN SEPTEMBER 2010, I NOTICED MY ABS LIGHT WILL COME ON RANDOMLY. IT DOES NOT APPEAR TO BE TRIGGERED BY ANY SPECIFIC REASON, AND DOES NOT ALWAYS COME ON. *TR