NHTSA Complaint #10355213 — 2003 FORD WINDSTAR

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT WAS DRIVING 2 MPH AND ATTEMPTING A TURN WHEN SHE HEARD A LOUD, UNUSUAL POP. THE VEHICLE THEN CAME TO A COMPLETE STOP WITHOUT STALLING. THE CONTACT HAD THE VEHICLE TOWED TO AN AUTHORIZED DEALER WHERE THE VEHICLE WAS DIAGNOSED. THE CONTACT WAS ADVISED THAT THE FRONT AXLE WAS CORRODED AND HAD FRACTURED IN TWO. IN ADDITION, THE REAR AXLE WAS ALSO FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS AWAITING A RESPONSE FROM THE MANUFACTURER TO DETERMINE IF REPAIRS WOULD BE MADE TO THE VEHICLE. THE FAILURE AND CURRENT MILEAGE WAS 78,714.