NHTSA Complaint #10354828 — 2005 FORD FREESTAR STRUCTURE:BODY:HATCHBACK/LIFTGATE

Complaint Details

ODI Number	10354828
Vehicle	2005 FORD FREESTAR
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE
Date of Incident	September 9, 2010
Date Filed	September 10, 2010
Mileage	115,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

TL*THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT THE REAR LIFT GATE WOULD NOT OPEN FROM THE INSIDE AND THE OUTSIDE OF THE VEHICLE DUE TO THE OUTSIDE HANDLE COMING OFF. THE DEALER WAS CONTACTED AND STATED THAT THEY DID NOT KNOW HOW TO OPEN THE LIFT GATE AND COULD NOT ASSIST HIM WITH THIS ISSUE. THERE HAVE BEEN NO REPAIRS. THE FAILURE AND THE CURRENT MILEAGES WERE 115000. UPDATED 12/21/10*BF UPDATED 12/29/10

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