NHTSA Complaint #10354725 — 2004 CHRYSLER PACIFICA

STRUCTURE:FRAME AND MEMBERS issue reported to NHTSA

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Complaint Details

ODI Number	10354725
Vehicle	2004 CHRYSLER PACIFICA
Component	STRUCTURE:FRAME AND MEMBERS
Date of Incident	August 14, 2009
Date Filed	September 9, 2010
Mileage	85,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THE FRONT SUB-FRAME HAS RUSTED OUT. THE VEHICLE WAS TAKEN TO THE DEALER FOR AN INSPECTION AND THEY CONFIRMED THAT THE SUB FRAME WAS RUSTED. THE DEALER TOOK PICTURES AND INFORM THE CONTACT NOT TO DRIVE THE VEHICLE BECAUSE IT WAS UNSAFE. THE DEALER STATED THEY WILL CONTACT THE MANUFACTURER TO CHECK IF THERE ARE ANY WARRANTY FOR THIS FAILURE. THE MANUFACTURER STATED THEY WILL PAY 50% OF THE COST OF THE REPAIRS BUT THE CONTACT WOULD HAVE TO PAY THE OTHER 50% . THERE ARE NO RECALLS OR WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000.

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