NHTSA Complaint #10353746 — 2004 CHRYSLER PACIFICA

STRUCTURE:FRAME AND MEMBERS issue reported to NHTSA

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Complaint Details

ODI Number	10353746
Vehicle	2004 CHRYSLER PACIFICA
Component	STRUCTURE:FRAME AND MEMBERS
Date of Incident	August 27, 2010
Date Filed	September 3, 2010
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

FRONT RIGHT SIDE OF THE VEHICLE CHRYSLER PACIFICA 2004 SHOOK AT SPEEDS GREATER THAN 50MPH. THIS HAPPENED ON A FRIDAY NIGHT. TOOK IT TO CHRYSLER DEALER ON MONDAY MORNING. DEALERSHIP CALLED AT 4:45PM THAT DAY AND TOLD ME THAT THE MOTOR MOUNTS HAD ROTTED OUT AND THE CAR WAS DANGEROUS TO DRIVE. PRELIMINARY ESTIMATE $2,200. TODAY (FRIDAY) I WAS TOLD TO COME AND GET MY VEHICLE AS IT WAS REPAIRED. COST: IN EXCESS OF 2,400. RESEARCHED ON THE INTERNET...SIMILAR COMPLAINTS...DEFECT? THE SERVICE MANAGER SAID I WAS LUCKY TO HAVE DRIVEN WITHOUT A SAFETY INCIDENT. I WILL ASK FOR OLD PART WHEN I PICK UP THE CAR. *TR

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