NHTSA Complaint #10353639 — 2002 VOLKSWAGEN JETTA POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10353639
Vehicle	2002 VOLKSWAGEN JETTA
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	August 27, 2010
Date Filed	September 3, 2010
Mileage	124,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

WE HAVE A 2002 VOLKSWAGEN JETTA WITH THE 1.8T ENGINE AND THE TRANSMISSION IS FAILING. AT TIMES IT HAS GOTTEN STUCK IN FIRST GEAR WHILE ON THE HIGHWAY. IT ALSO SLIPS BETWEEN SECOND AND THIRD GEAR CAUSING THE CAR TO LOSE ALL POWER. IN GENERAL, IT HAS BEEN A DANGER TO DRIVE ON THE HIGHWAY AND YOU CANNOT GET OUT OF THE RIGHTHAND LANE BECAUSE YOU NEED TO BE ABLE TO PULL QUICKLY TO THE SIDE IN CASE OF A RAPID DOWNSHIFT OR LOSS OF POWER WHILE IT CAN'T FIND THE GEAR. VW REPAIR SHOP SAYS IT IS A KNOWN PROBLEM WITH THIS TRANSMISSION (09A) AND THAT VOLKSWAGEN HAS REFUSED TO DEAL WITH IT. THE REPAIR COST FOR A NEW TRANSMISSION IS $5K! *TR

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