NHTSA Complaint #10351605 — 2002 FORD EXPLORER STRUCTURE:BODY

Complaint Details

ODI Number	10351605
Vehicle	2002 FORD EXPLORER
Component	STRUCTURE:BODY
Date of Incident	August 15, 2007
Date Filed	August 24, 2010
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

1. I TOOK OUR 2002 EXPLORER IN FOR THE RECALL OF THE BACK WINDOW. WHEN THEY INSTALLED IT THEY PUT A SMALL CRACK IN PANEL IN THE BACK BELOW THE WINDOW. 2. THE CRACK GREW UNTIL FINALLY THE WHOLE PANEL CRACKED IN HALF. THE EDGE IS QUITE SHARP AND THE PANEL IS A BIT LOOSE NOW. 3. FORD REFUSED TO FIX IT. WE TRACK 2002 EXPLORERS WITH THIS PROBLEM AND HAVE FOUND THAT 1/6 HAVE IT. I SAW ANOTHER TODAY PROMPTING ME TO SEND THIS. HERE ARE RELATED ARTICLES: WWW.FORDPROBLEMS.COM/EXPLORER/CRACKED-REAR-PANEL.SHTML WWW.CARCOMPLAINTS.COM/FORD/EXPLORER/2003/BODY_PAINT/CRACKED_PANEL_BELOW_THE_REAR_WINDOW.SHTML. *TR

Related Complaints for the 2002 FORD EXPLORER

Other STRUCTURE:BODY Complaints

#11672158 — July 9, 2025 — September 2, 2023 at about 6 pm I pulled over to grab a couple water bottles from the rear of my 2002 Ford Explorer S...

#11325882 — May 25, 2020 — SUMMER,SPRING WEATHER, ALL FOUR, CLEAR, GLASS WINDOWS DO NOT SLIDE UP OR DOWN THROUGH ITS' POWER BUTTON, ELECTRONICALLY.

#11269990 — October 21, 2019 — TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD AN ABNORMAL RATTLING ...

#11118034 — August 6, 2018 — THE REAR WINDOW EXPLODED. IT WAS UNOCCUPIED PARKED IN THE CARPORT.

#11090795 — April 28, 2018 — REAR HATCH PANEL APPLIQUE CRACKED FOR NO APPARENT REASON

Recent Complaints for the 2002 FORD EXPLORER

#11672158 — UNKNOWN OR OTHER — July 9, 2025 — September 2, 2023 at about 6 pm I pulled over to grab a couple water bottles from the rear of my 2002 Ford Explorer S...

#11594472 — AIR BAGS — June 14, 2024 — The contact owns a 2002 Ford Explorer. The contact stated that while her fiancé was driving 45 MPH, the driver’s side...

#11557714 — ENGINE — November 30, 2023 — The contact owns a 2002 Ford Explorer. The contact stated while driving 45 MPH, the vehicle shut off. The contact was...

#11483635 — ENGINE — September 9, 2022 — The contact owns a 2002 Ford Explorer. The contact stated that the steering wheel intermittently seized while driving...

#11483635 — STEERING — September 9, 2022 — The contact owns a 2002 Ford Explorer. The contact stated that the steering wheel intermittently seized while driving...