NHTSA Complaint #10350565 — 1999 HYUNDAI SONATA

TL* THE CONTACT OWNS A 1999 HYUNDAI SONATA. THE CONTACT RECEIVED REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 09V124000 (SUSPENSION). THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC BECAUSE THE MOTOR WAS EXCESSIVELY LOUD AFTER THE RECALL REPAIR. IN ADDITION, THE CONTACT STATED THE VEHICLE WOULD SWAY BACK AND FORTH, THE MOTOR WOULD JUMP ABNORMALLY AND THE STEERING WOULD INTERMITTENTLY BECOME HARD. THE CONTACT WAS ADVISED BY THE MECHANIC THAT THE MOTOR MOUNTS WERE LOOSE AND TO TAKE THE VEHICLE BACK TO THE DEALER FOR REPAIRS. THE DEALER ADVISED THAT THE MOTOR MOUNT WAS FRACTURED BUT DID NOT MAKE REPAIRS. ON A SEPARATE OCCASION WHILE DRIVING 40 MPH, THE REAR OF THE VEHICLE BEGAN TO SWAY ABNORMALLY. A VEHICLE CRASHED INTO THE REAR OF HER VEHICLE BUT DID NOT STOP. THERE WERE TWO PASSENGERS THAT SUSTAINED INJURIES TO THE KNEE, NECK AND BACK. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 125,633 AND THE CURRENT MILEAGE WAS 130,000.