NHTSA Complaint #10350282 — 2002 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

Complaint Details

ODI Number	10350282
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
Date of Incident	August 16, 2010
Date Filed	August 18, 2010
Mileage	117,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE IGNITION WAS STARTED AND THE GEAR SELECTOR WOULD NOT SHIFT OUT OF PARK. THE CONTACT STATED THE GEAR SHIFT LEVER FRACTURED INSIDE OF THE STEERING COLUMN. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THEY INFORMED THE CONTACT THAT THE STEERING COLUMN ASSEMBLY WOULD NEED TO BE REPLACED. THE PART WAS UNAVAILABLE AND THE DEALER WAS IN THE PROCESS OF LOCATING THE PART FOR REPAIR. THE VEHICLE WAS NOT. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000.

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