NHTSA Complaint #10349609 — 2003 TOYOTA SEQUOIA

TL* THE CONTACT OWNS A 2003 TOYOTA SEQUOIA. THE CONTACT STATED THAT ONE YEAR AGO HE WAS ADVISED BY THE DEALER THERE WAS LIGHT RUSTING OF THE FRAME. THE DEALER ADVISED THAT THE VEHICLE WAS SAFE TO DRIVE. ONE YEAR LATER, THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY FOR ROUTINE MAINTENANCE WHEN THE CONTACT WAS INFORMED THAT THE FRAME EXHIBITED SEVERE RUST. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE VEHICLE WAS INVESTIGATED FOR THE FAILURE. THE DEALER ESCALATED PICTURES OF THE FRAME TO THE MANUFACTURER HOWEVER; THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE MANUFACTURER STATED THAT ANY REPAIRS WOULD BE THE LIABILITY OF THE CONTACT. THE CONTACT WAS CONCERNED THAT THE VEHICLE WOULD NOT PASS INSPECTION AND THAT THE VEHICLE WAS NOT SAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 139,000. UPDATED 11/16/10. *LJ