NHTSA Complaint #11424411 — 2003 TOYOTA SEQUOIA

The contact owns a 2003 Toyota Sequoia. The contact stated that the vehicle was rusted and towed to the local dealer and diagnosed that the rear differential casing and steering column needed to be replaced. The manufacturer was contacted however, no further assistance was provided. The failure mileage was 240,000.Note: While driving, a loud grinding noise was heard and the vehicle was shaking. 1 pulled over and had the car towed. It was determined the rear differential casing was completely rusted and the oil leaked out. It-was also determined the Steering column was completely rusted. The vehicle was recalled in 2012, due to rust issues. The dealership stated they would do the recall work but the vehicle was in poor shape. When I contacted Toyota, they said it was a courtesy recall and will not do any further. Consumer is asking for assistance with the cost of repair due to poor workmanship.