NHTSA Complaint #10348995 — 2003 FORD WINDSTAR POWER TRAIN:AXLE ASSEMBLY

Complaint Details

ODI Number	10348995
Vehicle	2003 FORD WINDSTAR
Component	POWER TRAIN:AXLE ASSEMBLY
Date of Incident	July 12, 2010
Date Filed	August 12, 2010
Mileage	98,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

TL*THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY BETWEEN 60-65 MPH, THE REAR END OF THE VEHICLE COMPLETELY COLLAPSED. THE CONTACT WAS ABLE TO DRIVE ONTO THE EMERGENCY LANE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND TO BE REPAIRED. THE TECHNICIAN STATED THAT THE FAILURE WAS RELATED TO THE REAR AXLE WHICH CAUSED OTHER ADDITIONAL DAMAGES. THE CONTACT HAD NOT BEEN INFORMED BY THE DEALER REGARDING THE SPECIFIC COMPONENTS THAT WERE AFFECTED AS A RESULT OF THE REAR AXLE FAILURE. THE VEHICLE WAS BEING REPAIRED WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.

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