NHTSA Complaint #10348748 — 2004 FORD F-250 SD ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

Complaint Details

ODI Number	10348748
Vehicle	2004 FORD F-250 SD
Component	ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
Date of Incident	August 2, 2010
Date Filed	August 11, 2010
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

TL*THE CONTACT OWNS A 2004 FORD F-250 SUPER DUTY. THE CONTACT STATED THAT WHILE DRIVING 10 MPH WHITE SMOKE BEGAN TO COME FROM THE EXHAUST AND THE VEHICLE STARTED TO HESITATE AND SHUT OFF. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THAT THE EGR(EXHAUST GAS RECIRCULATION SYSTEM) WAS NOT WORKING PROPERLY AND NEEDED TO BE REPLACED. THE EGR WAS BEING REPLACED BY THE DEALER WHEN THE COMPLAINT WAS FILED. THE EGR WAS REPLACED TWICE. THE CONTACT STATED THAT THE MANUFACTURER NEEDED TO ISSUE A RECALL ON THE ENGINE SINCE NUMEROUS OWNERS HAS EXPERIENCED THE PROBLEM. THE FAILURE MILEAGE WAS 60,000.

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