NHTSA Complaint #10275420 — 2004 FORD F-250 SD ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

Complaint Details

ODI Number	10275420
Vehicle	2004 FORD F-250 SD
Component	ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
Date of Incident	June 1, 2009
Date Filed	July 1, 2009
Mileage	99,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL*THE CONTACT OWNS A 2004 FORD F250 SUPER DUTY. THE CONTACT STATED THAT THE EGR COOLER NEEDED TO BE REPLACED THREE TIMES. THE VEHICLE WOULD PRODUCE A LOT OF SMOKE AND FAIL TO ACCELERATE PROPERLY ONCE THE EGR FAILED. THE DEALER STATED THAT THE MANUFACTURER WOULD NOT ASSUME LIABILITY FOR THE REPAIRS. THERE WAS A FACTORY WARRANTY THAT COVERED THE PART FOR TWELVE MONTHS OR 12,000 MILES, WHICHEVER CAME FIRST. THE FAILURE ALWAYS OCCURRED OUTSIDE OF THE WARRANTY. THE VIN WAS UNKNOWN. THE FAILURE MILEAGES WERE 99,000, 114,000 AND 130,000. THE CURRENT MILEAGE WAS 130,000.

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