NHTSA Complaint #10348699 — 2003 HONDA PILOT

ELECTRICAL SYSTEM:IGNITION issue reported to NHTSA

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Complaint Details

ODI Number	10348699
Vehicle	2003 HONDA PILOT
Component	ELECTRICAL SYSTEM:IGNITION
Date of Incident	June 15, 2010
Date Filed	August 11, 2010
Mileage	140,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

TL*THE CONTACT OWNS A 2003 HONDA PILOT. WHILE STARTING THE VEHICLE THE KEY WILL NOT SLIDE INTO THE IGNITION. THE CONTACT HAD TO SLIDE THE KEY IN PARTIALLY IN ORDER TO START THE VEHICLE. SHE ALSO STATED THAT SHE HAD TO LEAVE THE KEY IN THE IGNITION BECAUSE OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE WHOLE IGNITION NEEDED TO BE REPLACED. THEY ADVISED HER THAT THE FAILURE WAS CAUSED BY THE WEAR AND TEAR IN THE IGNITION. THE DEALER ALSO ADVISED HER THAT THE FAILURE WOULD GET WORSE IF THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000 AND THE CURRENT MILEAGE WAS 146,000.

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