NHTSA Complaint #10347427 — 2002 CHEVROLET SILVERADO 2500

I HAVE A 2002 CHEVROLET 2500HD PICKUP WITH THE DURAMAX DIESEL ENGINE WITH JUST OVER 100,000 MILES ON IT. RECENTLY, WHILE SITTING AT A STOP SIGN, DARIK SMOKE WOULD COME FROM THE EXHAUST. IT NEVER DID THIS BEFORE SO I TOOK IT TO THE LOCAL DEALER TO FIND OUT WHAT THE PROBLEM MIGHT BE. THE DEALER TOLD ME THAT THE INJECTORS NEEDED TO BE REPLACED AT A COST OF ABOUT $4500. I CONTACTED GMC, THEY SET UP A CASE FILE AND GOT BACK TO ME IN ABOUT A WEEK TO TELL ME THAT I WAS BEYOND THE 7 YEAR EXTENDED WARRANTY AND SO THEY WOULD NOT COVER THE REPAIR. THE FACT THAT IT ONLY HAD ABOUT 1/2 OF THE 200,000 MILES COVERED IN THE EXTENDED WARRANTY DIDN'T SEEM TO COUNT FOR ANYTHING. ONE OF THE SELLING POINTS WHEN I PURCHASED THE VEHICLE WAS THAT IT SHOULD LAST FOR 200K TO 300K MILES WITHOUT NEEDING REPAIR. THE VEHICLE HAS BEEN USED PRIMARILY FOR PERSONAL TRANSPORTATION, NOT ABUSED, WITH ONLY OCCASIONAL TOWING OF A RELATIVELY LIGHT TRAILER. *TR