NHTSA Complaint #10347224 — 2004 TOYOTA SIENNA

PURCHASED TOYOTA SIENNA LE 2004 (NEW) IN MAY 2004. ALSO PURCHASED THE EXTENDED WARRANTY "BUMPER TO BUMPER" 60 MONTHS/100,000 MILES COVERAGE PLAN - HIGHLY RECOMMENDED BY THE DEALERSHIP. JAN.2008 (APPROX.82,000 MILES) THE LEFT, MANUAL PASSENGER DOOR WOULD NOT OPEN. DEALERSHIP GAVE REPAIR ESTIMATE $1231 FOR NEW LATCHES, ETC. TOLD "NOT COVERED UNDER WARRANTY." DEALERSHIP WOULD NOT REPAIR DUE TO "EXCESSIVE MILEAGE." NOW, THE RIGHT PASSENGER DOOR WILL NOT OPEN. WE HAVE TO ENTER/EXIT OUT OF BACK HATCH OR THROUGH FRONT DOORS. THIS DEFECT IS COMPLAINED ABOUT ALL OVER THE INTERNET. TOYOTA MUST DO SOMETHING!!! THESE ARE NOT ISOLATED INCIDENTS!! THERE IS A CONTINUING PATTERN OF THOUSANDS OF SIENNA OWNERS WITH THE SAME DEFECTS. TOYOTA MUST BE MADE TO COMPENSATE/REPAIR THESE DEFECTS!! THEY ARE SHOWING BILLIONS IN QUARTERLY PROFITS...THEN LET THEM FIX THIS! WHAT IF THERE IS AN ACCIDENT OR FIRE, ETC. AND THIS DEFECT PREVENTS A SAFE EVACUATION FROM THESE VEHICLES? MUST PEOPLE DIE IN ORDER FOR TOYOTA TO PROVIDE SAFETY & QUALITY CARE THEY ADVERTISE? PLEASE INVESTIGATE! *TR