NHTSA Complaint #10344939 — 2007 SATURN ION

TL*THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING APPROXIMATELY 65 MPH THE POWER STEERING LIGHT ILLUMINATED ON THE DASHBOARD AND THE POWER STEERING FAILED. THE VEHICLE BECAME VERY DIFFICULT TO CONTROL. THE CONTACT WAS ABLE TO DRIVE ONTO THE EMERGENCY LANE AND SHUT THE VEHICLE OFF. UPON RESTARTING THE VEHICLE IT BEGAN TO FUNCTION NORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THIS WAS A KNOWN FAILURE AND HE WOULD BE RESPONSIBLE FOR THE REPAIRS. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED TO OCCUR. THE FAILURE BECAME PROGRESSIVELY WORSE OVER TIME. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE AIR CONDITIONING UNIT STOPPED BLOWING COLD AIR AND THE TEMPERATURE GAUGE STOPPED FUNCTIONING. THE VEHICLE WAS NOT DIAGNOSED FOR THE CAUSE OF FAILURE. THE FAILURE CONTINUED TO OCCUR INTERMITTENTLY. THE FAILURE MILEAGE WAS 47,000 AND THE CURRENT MILEAGE WAS 62,689.