NHTSA Complaint #10344607 — 2004 TOYOTA SIENNA

LATCHES/LOCKS/LINKAGES issue reported to NHTSA

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Complaint Details

ODI Number	10344607
Vehicle	2004 TOYOTA SIENNA
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	July 20, 2010
Date Filed	July 21, 2010
Mileage	133,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

I HAVE A 2004 TOYOTA SIENNA (LE), BOTH MY SLIDING DOORS WILL NOT OPEN FROM INSIDE OR OUTSIDE, I CONTACTED THE DEALER AND THEY SAID THEY COULD FIX THE PROBLEM FOR APPROXIMATELY $2200. THIS IS A SERIOUS SAFETY CONCERN OF MINE AND I NEED TO KNOW IF THEIR IS ANY TYPE OF RECALL ON THE ON THE SLIDING DOORS, OR WHAT COURSE OF ACTION CAN I TAKE BESIDES PAYING THE DEALER $2200 TO CORRECT THIS PROBLEM. I'VE READ ONLINE NUMEROUS COMPLAINTS ON THIS SIMILAR SITUATION WITH THESE SLIDING DOORS, AND THE DEALERS ARE TELLING ITS CUSTOMERS THE SAME THING AS THEY TOLD ME. AGAIN, I PERSONALLY FEEL THIS IS A SERIOUS SAFETY CONCERN FOR A LIFE WHEN YOU CANNOT OPEN THESE DOORS TO SAFETY. *TR

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