NHTSA Complaint #10344524 — 2004 TOYOTA SIENNA

LATCHES/LOCKS/LINKAGES issue reported to NHTSA

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Complaint Details

ODI Number	10344524
Vehicle	2004 TOYOTA SIENNA
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	July 21, 2010
Date Filed	July 21, 2010
Mileage	109,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

REGARDING A 2004 TOYOTA SIENNA XLE. SLIDING DOOR ON DRIVER SIDE DOOR WILL NOT OPEN PROPERLY. SLIDING DOOR CABLE SNAPPED UNDER NORMAL USAGE -- OPENED THE DOOR UP THIS MORNING AND IT SNAPPED. TOYOTA HAS TSB EL004-004 FOR THE ISSUE, BUT NO RECALL. THE TSB IS VALID FOR 3 YRS/36K MILES. MY VEHICLE HAS OVER 100K MILES. CALLED TOYOTA CUSTOMER SUPPORT AND RECORDED A COMPLAINT. TOYOTA WILL NOT OFFER AN FINANCIAL ASSISTANCE FOR THIS REPAIR WHICH WILL COST $1500-2000. *TR

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