NHTSA Complaint #10343646 — 2005 BUICK LACROSSE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10343646
Vehicle	2005 BUICK LACROSSE
Component	STEERING
Date of Incident	September 1, 2005
Date Filed	July 16, 2010
Mileage	13,130 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THERE WAS AN ABNORMAL SCREECH COMING FROM THE STEERING WHEEL WHEN TURNING IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE AN UNKNOWN SERVICE WAS PERFORMED ON THE VEHICLE. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE DEALER WAS UNABLE TO PROVIDE A REMEDY TO CORRECT THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE CONTACT STATED THE FAILURE PERSISTED AND BECAME PROGRESSIVELY WORSE. THE FAILURE MILEAGE WAS 13,130 AND THE CURRENT MILEAGE IS 23,000. UPDATED 02/23/11*LJ THE DEALER REPLACED THE INTERMEDIATE STEERING SHAFT. UPDATED 07/01/11

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