NHTSA Complaint #10343411 — 2007 JEEP COMPASS

CAR ENGINE STALLING AND IMPOSSIBLE TO ACCELERATE, TOOK TO DEALERSHIP FOR A TUNE UP 11//09. DEALER CHANGED COUPLE OF PLUGS BUT NOTHING ELSE WAS NEEDED. 1/10 CAR TOWED TO DEALER. DASHBOARD LIGHTS WERE ACTING UP, ENGINE STARTED STALLING AND COULDN'T ACCELERATE, CAR SIMPLY DIED IN MIDDLE OF THE ROAD. DEALER SAID IT WAS A BAD COIL. ASKED ME IF I HAD WASHED ENGINE, ANSWER WAS NO. DEALER REPLACED COIL AND STATED PROBLEM WAS FIXED. CAR STARTED ACTING UP AGAIN. WHILE DRIVING ON 1-16 (GA), CAR WOULD STALL, COULDN'T ACCELERATE, EVEN THOUGH PEDAL WAS TO THE CAR FLOOR. EMERGENCY LIGHTS ON DASHBOARD ACTED UP, (ONE OF MY TIRES HAD 10 AIR PRESSURE, PULLED OVER AND TIRE HAD 35 AIR PRESSURE). SAME ISSUES THAN BEFORE, I THOUGHT CAR WOULD DIE IN THE MIDDLE OF HWY(7/11/10). TOOK TO DEALER 7/14/2010 AND CONTACTED CHRYSLER (WAS ASSIGNED A CASE). DEALER WANTED TO CHARGE ME $75 TO RUN DIAGNOSTICS, REFUSED TO PAY, SAME ISSUE AS BEFORE. DEALER RAN DIAGNOSTICS FREE OF CHARGE, HOWEVER CHRYSLER STATES THERE IS NO ASSURANCE PROBLEM WILL BE COVERED. THIS IS A SERIOUS SAFETY ISSUE, MY CAR COULD DIE IN THE MIDDLE OF HWY WITH MY TWO KIDS INSIDE ,CAUSE A SERIOUS ACCIDENT. I PAID FOR THE TUNE UP, CAR WAS UNDER WARRANTY FIRST TIME BUT NOTHING WAS SAID OR FIXED THEN. PROBLEM PERSISTS AND NOW CAR IS OUT OF WARRANTY, AND I NEED TO PAY FOR THE REPAIRS? DEALER FAILED TO FIND PROBLEM TWICE BEFORE. CHRYSLER AND DEALER SHOULD BE HELD ACCOUNTABLE FOR PUTTING MY LIFE AND MY KIDS LIFE IN DANGER. ALSO HELD ACCOUNTABLE FOR NOT REPAIRING AN ISSUE THAT IS VERY COMMON AMONG THESE CARS OF THE SAME YEAR. RECALL WAS ISSUED ON SPEED PEDAL, BUT MINE NEVER RECEIVED A LETTER. I FEEL VERY UNSECURE WHILE DRIVING CAR. CHRYSLER STATES DEALER AND COMPANY ARE ACTING IN GOOD WILL BY RUNNING DIAGNOSTICS FOR FREE. THEY ARE MANUFACTURER OF CAR, WHICH HAS SERIOUS SAFETY ISSUES. DEALER FAILED TO REPAIR CAR TWICE WHILE UNDER WARRANTY. ACT IS NOT GOOD WILL, ITS THEIR RESPONSIBILITY! *TR