NHTSA Complaint #10342939 — 2002 FORD EXPEDITION

TL* THE CONTACT OWNS A 2002 FORD EXPEDITION. THE CONTACT STATED THE VEHICLE WAS PARKED IN HIS DRIVEWAY WHEN IT CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THERE WERE NO INJURIES. A FIRE REPORT WAS AVAILABLE. THE CONTACT STATED THE SPARK PLUGS BLEW OUT AT THE CYLINDER HEAD CAUSING THE FUEL RAIL TO BEND AND RESULTING IN A FUEL LEAK THAT STARTED THE FIRE. THE ENGINE WAS SEVERELY DAMAGED. THE CONTACT'S INSURANCE COMPANY ADVISED THAT THE FIRE ORIGINATED FROM A PRE-EXISTING FAILURE IN THE VEHICLE AND WOULD NOT COVER HIS CLAIM. THE VEHICLE WAS TOWED TO THE DEALER WHERE HE WAS ADVISED THEY WERE AWARE OF THE FAILURE YET WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 190,000.