NHTSA Complaint #10330988 — 2002 FORD EXPEDITION

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10330988
Vehicle	2002 FORD EXPEDITION
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	May 17, 2010
Date Filed	May 18, 2010
Mileage	114,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

2002 FORD EXPEDITION, ORIGINAL FACTORY SPARK PLUG WAS VIOLENTLY EJECTED FROM THE ENGINE DURING NORMAL OPERATION. SPARK PLUG SMASHED THROUGH FUEL INJECTOR AND DENTED THE HOOD. HAD SOMEONE BEEN SERVICING THE ENGINE THE INJURIES COULD HAVE BEEN SEVERE. FORD MOTOR COMPANY REFUSES TO CALL THIS A DEFECT AND AREA DEALERSHIPS WANT TO CHARGE $700 TO $3300 TO FIX THIS ISSUE. THERE HAVE BEEN THOUSANDS OF COMPLAINTS AND THIS MOTOR DESIGN PROBLEM SHOULD BE RECALLED AND FIXED BY FORD MOTOR COMPANY. *TR

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