NHTSA Complaint #10339692 — 2004 FORD FREESTAR POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Complaint Details

ODI Number	10339692
Vehicle	2004 FORD FREESTAR
Component	POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Date of Incident	September 1, 2009
Date Filed	June 23, 2010
Mileage	113,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE LOST POWER AND STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS INFORMED THE TRANSMISSION WOULD NEED TO BE REPLACED. THE TRANSMISSION WAS REPLACED. THE FAILURE RECURRED EIGHT TIMES AFTER REPAIRS. AT EACH FAILURE, THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE THE COMPUTER WOULD BE RESET. AFTER THE 4TH FAILURE, THE MECHANIC FOUND WATER IN THE PCM AND IT WAS REPLACED. THE FAILURE MILEAGE WAS 113,000 AND THE CURRENT MILEAGE WAS 114,000. UPDATED 12/02/10 *BF UPDATED 12/08/10

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