NHTSA Complaint #10302728 — 2004 FORD FREESTAR STRUCTURE

Complaint Details

ODI Number	10302728
Vehicle	2004 FORD FREESTAR
Component	STRUCTURE
Date of Incident	April 6, 2009
Date Filed	January 22, 2010
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	DE

Consumer Description

2004 FORD FREESTAR. S10 APPROPRIATE HANDLING - LETTER TO THE PRESIDENT FROM CONSUMER RE VEHICLE HAZARDS DUE TO MAJOR DEFECTS (FULL DOCUMENT NOT IMAGED). *NJ THE CHECK ENGINE LIGHT ILLUMINATED. THE CODES WERE FOR A CMP SENSOR AND AC PRESSURE SENSOR. THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPLACED DUE TO WATER INTRUSION. THE VEHICLE WOULD STALL WHILE DRIVING ON THE HIGHWAY. THE CONSUMER STATED THERE WERE NO PROBLEMS WITH THE VEHICLE UNTIL A WATER LEAK OCCURRED. *JB UPDATED *JB 08/26/10 UPDATED 11/10/10*JB THE CONSUMER STATED AFTER THE THIRD REPAIR, THE DEALERSHIP STATED THEY COULD NOT ADJUST THE HOOD LATCH DOWN ENOUGH TO PREVENT WATER FROM BLOWING IN FROM THE FRONT OF THE VEHICLE. THE CONSUMER BELIEVED THE PROBLEM WAS A SAFETY ISSUE AND NOT A CUSTOMER SATISFACTION ISSUE. UPDATED 07/26/11 UPDATED 08/23/11

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