NHTSA Complaint #10335842 — 2002 TOYOTA PRIUS STEERING

Complaint Details

ODI Number	10335842
Vehicle	2002 TOYOTA PRIUS
Component	STEERING
Date of Incident	May 15, 2010
Date Filed	June 11, 2010
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

MY 2002 TOYOTA PRIUS'S ELECTRONIC MOTOR STEERING ASSEMBLY STOPS WORKING AFTER APPROXIMATELY 1HR OF DRIVING AT HIGHWAY SPEEDS. AT 75 MILES PER HOUR, WARNING LIGHTS TURN ON AND STEERING ASSIST FAILS. STEERING THE CAR FROM THE ROAD IS INCREDIBLY DIFFICULT. AFTER TURNING THE CAR OFF AND BACK ON, THE STEERING WORKS ONCE AGAIN. THE CAR IS NOT SAFE TO DRIVE AS THE STEERING FAILS UNEXPECTEDLY AT HIGH SPEEDS. THE DEALER STATES THAT THE FIX WILL COST $3200, WHICH IS OVER HALF OF THE VEHICLE'S KELLEY BLUE BOOK TRADE-IN VALUE. *TR

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