NHTSA Complaint #10335606 — 2004 VOLVO XC90

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10335606
Vehicle	2004 VOLVO XC90
Component	ELECTRICAL SYSTEM
Date of Incident	June 3, 2010
Date Filed	June 10, 2010
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

IN MARCH 2010, 04 XC90 LOST POWER WHILE DRIVING ON HIGHWAY AT ABOUT 65MPH. DASHBOARD LIGHTS, RADIO ALL CUT OFF, CAR LUNGED FORWARD, AND IN 1-2 SECONDS DASHBOARD LIGHTS AND RADIO POWER ON AGAIN. TOOK TO VOLVO DEALERSHIP, THEY COULDN'T DUPLICATE THE ISSUE BUT DIAGNOSTICS SAID THEY NEEDED TO REPLACE THE STEERING COLUMN MODULE WHICH SHOULD FIX PROBLEM. THIS DIDN'T FIX THE PROBLEM BECAUSE CAR DID THE SAME THING (LOSE POWER, LUNGE FORWARD) AROUND SAME SPEED 2 MONTHS LATER. DEALER COULD NOT DUPLICATE, RETURNED CAR TO ME. A WEEK LATER, JUNE 3, CAR WON'T START AT ALL, TOWED TO VOLVO DEALERSHIP. THIS TIME THEY SAY THE CEM (CENTRAL ELECTRONIC MODULE) NEEDS TO BE REPLACED AND THAT SHOULD SOLVE IT. THEY REPLACED CEM, SO FAR CAR RUNS FINE. THERE HAVE BEEN TOO MANY COMPLAINTS ABOUT THIS AND VOLVO IS NOT TAKE OWNERSHIP OF THIS PROBLEM. *TR

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